Frequently asked questions

Everything you need to know about ordering, pickup, delivery and allergens.

Payment

How can I pay for my online order?
You can pay for your online order securely with Revolut Pay, Apple Pay or Google Pay.

Pickup

How quickly will my order be ready for pickup?
Orders are usually ready for pickup in 5–10 minutes. During busy periods, preparation may take a little longer.
Can I pick up my order instead of having it delivered?
Yes. Orders placed through our website can be picked up from our Ylöjärvi restaurant:

SpiceRoute
Mastontie 2
33430 Ylöjärvi, Finland
When will I receive an order confirmation?
You will receive an order confirmation by email right after placing your order. You will also be notified when your order is ready for pickup.

Delivery

How long does delivery usually take?
Home delivery orders are placed through Wolt. Delivery time varies depending on distance and demand. The estimated delivery time is shown at checkout before you confirm your order.

Dishes

Do I get a salad with my meal?
Our dishes come with a dressing, but we do not serve a separate side salad with meals.

Allergens

Are gluten-free options available?
Yes. Some of our dishes are available gluten-free. Please check the allergen information listed with each dish before ordering.
How do I check the allergens for the dishes?
Allergen information is listed with each dish. If you have a food allergy or a special diet, please check the allergen information before ordering.